CabMaster printing all Images as black boxes

CabMaster printing all Images as black boxes

Starting roughly 8th March 2021, CabMaster users have been experiencing an issue when printing Plan or Elevation pages with images, the images are printing as Black boxes.
This was because of a windows update;
2021-03 Cumulative Update for Windows 10 Version 2004 for x64-based Systems (KB5000802)

Independent body article on this topic - note this is referencing that other software users are experiencing a Blue Scree crash (CabMaster users are luckily only experiencing Black Images on printing)

SOLUTION:
This update might be optional.


Some users might also need to install the "20H2" update before the one mentioned above, it will look like the message below.



Older information;

You will need to rollback the windows update that contain the above update, or the single component.



After the above steps, restart your computer.

If you need further assistance with this process you will need to contact your IT Support team



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